On World Cancer Day (February 4), the François Baclesse Center is proud to announce that it has renewed its certification by the Haute Autorité de Santé (HAS), with the distinction of "High Quality of Care," the highest distinction awarded by the organization. This decision is valid as of December 10, 2025.
Certification is the result of a rigorous external assessment conducted by expert visitors appointed by the HAS (French National Authority for Health) in accordance with the V2020 standard, which covers all aspects of healthcare quality and safety. It is valid for four years.
Excellent results:
During this quadrennial evaluation, the François Baclesse Center achieved particularly high scores in the three main sections of the reference framework:
- 98% of the maximum score in the "The Patient" section, reflecting clear information for patients, respect for their rights, involvement of loved ones, and consideration of living conditions throughout the care pathway.
- 100% of the maximum score for healthcare teams, which demonstrated exemplary multidisciplinary coordination, risk management, and regular analysis of their practices.
- 98% of the maximum score for the institution, attesting to the quality of governance, the commitment of patients and teams, and the ongoing drive to improve practices.
These results illustrate the Center's compliance with the HAS's highest standards for quality of care and confirm the maturity of its quality and safety culture.
Strengths identified by visiting experts:
Among the elements highlighted in the report:
- Structured and proactive patient information, with an updated welcome booklet provided upon admission and regular communication between patients and healthcare teams.
- Coordinated, multidisciplinary care, with regular consultation meetings and a single electronic patient record accessible to all professionals.
- Robust risk management and healthcare safety processes, including an active hygiene team and protocols that are known and applied across all sectors.
- Strong governance, promoting professional engagement, skills development, and patient involvement in the quality process.
Professor Roman Rouzier, Director General of the François Baclesse Center, states:
"This certification with High Quality of Care distinction is a source of collective pride. It reflects the daily commitment of our teams to medical, scientific, and human excellence."
On World Cancer Day, this award recognizes the commitment of the François Baclesse Center—a leading oncology center in Normandy—to a continuous process of improving quality, safety, and innovation for the benefit of patients and their loved ones.
📎 More info:
View the full certification report on the HAS website.
